My wife and I cannot say enough about the service provided by everyone at The Friend Team. As "older" sellers, we were nervous about the experience, but Abbey and everyone at The Friend Team patiently took our numerous questions and bouts of self-inflicted anxiety, and sufficiently reassured and calmed us, and we had our house under contract in less than a week after going on the market. "Highly Recommend" is not a strong enough statement as to how we view The Friend Team . . .

This was our second time working with Leslie. She is WONDERFUL! Leslie truly takes the time to get to know you and what you’re looking for in a home. The whole process was seamless thanks to her great communication, responsiveness and knowledge of the market. We always felt at ease looking at houses with Leslie — she knows what to look for and isn’t afraid to crawl into a tight space to look at furnace or examine a basement perimeter to see if it’s dry, among other things. Thank you Leslie and the rest of the Friend team. We appreciate you!

My husband and I have sold two homes with the Friend Team in the past year and could not have been happier. The process was seamless, and the communication was outstanding. Their entire team is professional, knowledgeable and accessible which led to us selling both homes quickly and for the very best sale price. Their incredible market knowledge combined with consideration of the needs of the home seller leads to a personalized experience unlike many other agencies. I would not hesitate to recommend the Friend Team to anyone in the greater Rochester area, looking to buy or sell a home.

We first worked with the friend team over 5 years ago to purchase our first home. We were working with the nonprofit NACA at the time to help us financially. They have specific rules and guidelines when purchasing, and we were thankful that when we found The Friend Team, we were partnered with someone who confidently navigated the whole process seamlessly. They say buying a home is one of the most stressful events in many peoples lives, but we felt very supported through it. In 2023 we were selling our home, and building our own. The Friend Team connected us with a reputable builder that they have worked with and it was a great experience. When we were ready to sell our home, they made it so easy for us. It was around the holidays and we were worried it would negatively impact the sale but that was not our experience! Overall as a team they are very thorough, knowledgeable, friendly, and somehow despite being very busy, are seemingly always available to help. We highly recommend!

This is my 4th time working with the Friend team and second time working with Leslie. Leslie and the Friend team is my go-to team for any and all real-estate transactions. On my latest purchase I worked with Leslie and Jess, they were both super accommodating to my schedule to get into homes and I 100 % felt they had my best interests in mind, hopefully I won't need to purchase another home for some time but if I do I know who I'll be reaching out to. I recommend them to anyone who's unsure about how the real-estate process works and wants to ensure they are being taken care of.