Bonnie Stafford & Kristina Jenny

We hired Bonnie and Kristina to sell our parents’ home. Although we initially believed they would be a good fit, the experience was disappointing. At our first meeting, we discussed open houses, how they would advertise the listing etc, yet both open houses drew very little interest, but there seemed to be no plan from the realtor on how improve traffic or when to initiate the next event. After a couple of months with little progress or improved marketing, we decided to reduce the price. Once reduced, there was very little communication from our Realtor with any updates or other possible suggestions. At that point we made the decision to take the house off the market (with no guidance from our Realtor) to make some additional updates to the house. We did not hear from our Realtor until we called to let them know the work had been completed. We later received an offer and learned that the buyers were related to our realtors. At that point, we signed an agreement stating that Bonnie would represent the Sellers and Kristina would represent the Buyers. After the inspection, we agreed to complete two major projects so the sale could move forward. During that time, Bonnie provided no assistance. She never visited the house, checked on the work, offered guidance, or contacted me to ask how things were progressing. I heard from her only when she needed information for the buyers or asking us if everything would be completed by settlement. As settlement approached, I expected an email, text, or call confirming that everything was on track or to see if we had any questions or concerns about Settlement, but we never heard from her. It became clear that once the offer came from a family member, the buyers became the priority. The lack of communication from “our” realtor throughout the process was extremely disappointing. At settlement, neither Bonnie nor Kristina approached us to congratulate us on the sale, thanked us for hiring them, or acknowledge us in any way. More than a week has now passed since settlement, and still no contact from them. I find that very unprofessional. Overall, even though our house was sold, we were disappointed and felt our realtor was not working for us.

Source: Zillow

Bonnie and Kristina knew how to price our home and prioritize the important the updates. They are super knowledgeable, detail oriented, and kept things moving smoothly on track.

Source: Zillow

Kristina was extremely helpful throughout the entire home buying process! We were first time home buyers so she was very patient with us, answered any and all questions timely, and explained the process/steps very thoroughly. We required a quick close and she definitely delivered - aligning all parties, quick to get us to inspection and appraisal. She was also very knowledgeable about the various areas were were home searching within and wasn’t afraid to tell the truth/speak her mind about an area or potential issues seen in homes. She was very honest which put our minds at ease. We would definitely recommend Kristina and look forward to working with her in future home sales/purchases.

Source: Zillow

We first met Bonnie and Kristina in March 2018 when selling our home. They were amazing with their knowledge, with the respect they gave and compassion in selling. Selling a home is a very stressful experience and they handled me perfectly:) The write up they did for my home, oh my goodness so beautiful!!!!
fast forward to this spring and they helped us again to find the perfect home to buy. Buying was much less stressful than selling but they helped us with every step!! If one was not available, the other came to show a home.
They are just very nice people, who know their stuff and they care about their clients. you must work with them!!!

Source: Zillow

Bonnie and Kristina were a great team and were constantly available to show us houses or answer our questions. They were also very knowledgeable about the area which was a great assistance. We saw quite a number of houses during our housing search and submitted numerous offers in a very competitive market. Bonnie and Kristina were extremely helpful in navigating through each one and always had their clients’ best interests in mind. We would highly recommend Bonnie and Kristina and will be recommending them to all family and friends!

Source: Zillow