Jennifer Burden

We found Jennifer & Carren through a family member, who also worked with them to find her home, and we couldn't have asked for a better team to help us find ours!

Jennifer & Carren were incredibly communicative, knowledgeable, and proactive throughout the entire process. They regularly sent us home recommendations, were always available to answer our questions, and made what could have been a stressful experience genuinely fun. We learned so much from them along the way! They're a great duo and very easy to work with.

Where they really shined was in negotiations. After our first offer, we thought we'd lost the house, but they were persistent and strategic, and ultimately helped us win against competing buyers, all while keeping us below our budget. Their years of experience and strong relationships in the industry really made a difference.

We're so grateful to have worked with them and couldn't recommend them more highly (in fact, we already recommended them to a friend who was looking)!

Zillow Verified

When I set out to buy my first home in San Francisco through the city’s DALP program, I knew the process would be complex. DALP comes with strict guidelines, endless paperwork, and tight timelines, but having Dulmaa as my agent turned a potentially overwhelming experience into a smooth, successful journey.
Dulmaa was on top of everything from start to finish. She anticipated deadlines before they arrived, kept every document perfectly organized, and made sure my application moved forward without a single hitch. What stood out most was how much effort she put into making sure I felt informed. As a first-time buyer, I had a lot of questions about how escrow works, how property taxes are handled, and what to prepare for after getting the keys. Dulmaa never rushed me—she broke down all the details clearly so I could make decisions with total confidence.
Navigating city program approvals can be high-stress, but Dulmaa brought a calm, reassuring energy to every step. It truly felt like we were in it together as a team. I am certain that without her deep knowledge of SF programs and her personal commitment, I wouldn't be standing in my new home today.
Dulmaa, thank you so much from the bottom of my heart for your incredible care, guidance, and hard work! I am over the moon to finally be settled into my new place, and I am so grateful for everything you did for me.

Zillow Verified

This was our second time working with Jennifer and Carren, and we really can’t say enough good things about them. They genuinely had our best interests at heart throughout the entire process, and that means a lot to us.

Selling our condos took some time, but they stayed with us through all of it and were especially great when things got more complicated toward the end. We always felt like we could trust their advice and that they were looking out for us, not just trying to get the deal done.

We’re really happy with how everything turned out, and when we’re ready to buy again, we’ll absolutely work with them. We trust them completely.

Zillow Verified

We were referred to Jennifer and Carren by family, and from our first conversation through closing, it was easy to see why. They guided us through a competitive San Francisco market with clear communication, smart negotiation, and genuine care for our interests. They helped us navigate a complex purchase with real patience and expertise. We closed on a home that checked every box, felt supported every step of the way, and would absolutely recommend them to anyone buying in the Bay Area without hesitation.

Zillow Verified

Jennifer Burden and Carren Shagley were wonderful to work with throughout the sale of our condo. We first worked with them to purchase the property in 2019, and when the time came to sell, they were equally knowledgeable, responsive, and supportive every step of the way, making what could have been a stressful process feel smooth and manageable.

We could always be direct and quickly text or call them with whatever was on our minds, and we would receive an almost immediate response. This was especially helpful for two working professionals with a young family.

We truly appreciated their professionalism, thoughtful guidance, and commitment to helping us achieve a successful sale. They know San Francisco and the Bayview Hunters Point community extremely well, and they are very well connected within the SF real estate world, which helped bring visibility to our property.

We would happily recommend them to anyone looking for excellent real estate agents.

Zillow Verified