Tami Hernandez

We highly recommend Tami. She was phenomenal throughout this process, and I'm excited to share that we closed on our forever home. My husband and I were on the market for almost a year. Tami was always patient, extremely knowledgeable of the area we selected, always had excellent home improvement suggestions/ future home vision, and made first-time buying less stressful. We never felt pressured to buy, and she was on top of the sellers when we were ready to submit an offer. We are thankful for our new home and even more thankful Tami helped us along the way. I know my kiddos will also miss the time we spent. :)

Zillow Verified

I just closed my house selling in deer park but Tami didn’t show up. It was unfortunate that she had hardships occurred within her family but I really believe that I should not be the one be affected. I’ve only managed to meet her once during over 6 months of this rather difficult process when I signed the commission contract with her. - which she charged me rather high 5%. Now, if she helped me saved money and time or at least some type of comfort, then I wouldn’t have not thought it was high but, I do not feel like she had done any. 1. Only communications I had with her was over texting, never phone which she never answers for a few times that I try to reach her, and her mailbox is always full. 2. I went thru two buyers because first one didn’t work out. First offer took 5 months of waiting(due to various reasons but mostly about bank wants to do more inspections - according to Tami), and ended up falling through. If I had some assistance of her expertise on negotiating with buyer, I believe it could’ve been prevented, but all the while I felt left alone when I needed help the most she’s always not around, had a not-my-business attitude or had no opinions. I really was in need of some insights from her and her years of experiences on making decisions dealing with the buyer on further negotiating, but never felt like I was being helped. 3. She (and I) made a mistake on the second contract. For the second buyer, she was supposed to write me and my attorney a new binder with a new verbally agreed selling price which was $5000 higher than the original but somehow she did not do it. I’m saying that I also take a part in this because I signed it without checking the selling price twice because I was sick of delaying and wanted to expedite it. But again, when I asked her if she’d take any responsible on this or if there’s anything we could ask to buyer on this since it was already agreed(though verbally), she wasn’t much interested nor helpful. Again, I felt like she was being a bottleneck between me and the buyer instead of being a stimulator. I truly believe that many mistakes and confusions could’ve been avoided if she was more up to the task and available. I really felt like only thing she did was to send my counter offer to a buyer and sending a (wrong) binder to my attorney for a contract. There were some more back and forth between us via texting(again, never phone even if I tried and wanted to), but nothing worked out the way I wanted. I ended up selling my house on a discounted price($15k under market value). All the while she made sure she gets her 5% commission by texting buyer’s(not even mine) agent who showed up at the closing to pick up a check for her. My house received many offers, I don’t think it’s because of what she did but just because it was a seller’s market. I hoped it turned out differently but for time(over 6 months!) and money I wasted, along with all the financial sacrifices that I suffered without my intention, I will have to give her a 1 star for an experience that I had with her and a service I’ve received from her. I hope no one goes thru what I went thru.

Zillow Verified

An awesome real state professional that stood with us until the last minute. Our house was in the brink of foreclosure and Tami stood by us all the way she dealt with the lawyers for more than 2 years and finally everything took place and the house was sold. Tami is an example that every real state agent should follow.

Zillow Verified

Absolutely love Tami. She worked with me for a while to find the perfect house. She also went above and beyond to sell my condo. She has the patience of a saint and didn't stop until I was happy. I definitely recommend using her.

Zillow Verified

Tami Hernandez was a true professional in the selling of my in-laws Long Island house.
The house had been in our family for 50+ years and was a big project to clear out, repair, stage and have market ready. We needed to have a broker that we could trust to oversee the house and check in on it - as we live far way.
Our first broker was not Tami, and we regret that decision - it cost us time, money and the house did not sell. Also, it wasn't looked after at all. We re-listed with Tami and the difference in her handling of our home was evident from the start. I work as a home stager and decorator in Westchester County - I work with a lot of brokers and Tami was one of the most kind, conscientious and thoughtful people I have met in Real Estate. The house was well looked after, through storms, shoveling needs, and even key problems! The house did sell (this was post recession of 2008 and a very difficult market) and Tami handled all aspects of the deal with our best interests at heart. I highly recommend her and know that she takes care of her clients and will do her utmost for them.

Zillow Verified