Andrew Finney Team

2/5 — Disappointing Buyer Representation, Limited Advocacy, and Questionable Value for the Commission

I worked with Andrew Finney of King Realty Group to purchase my first home, a newly constructed D.R. Horton property in North Las Vegas, closed in September 2026. Unfortunately, I was disappointed with the level of service, proactive communication, guidance, and overall buyer representation.

Throughout the entire homebuying process, Andrew only toured one property with me and did not attend my independent home inspection. As a first-time homebuyer making one of the largest financial commitments of my life, I expected significantly more involvement, professional guidance, and advocacy.

Instead, I frequently found myself researching important details, scrutinizing documents, coordinating follow-ups, and advocating for my own interests. It reached the point where I had to directly confront Andrew and explain that I did not feel adequately represented.

Another major concern was the Buyer-Broker Representation Agreement (BBRA). I was uncomfortable with being committed to a six-month agreement and requested a shorter 30-day term. I believe this would have provided reasonable flexibility for both parties. If the relationship worked well, the agreement could simply be extended. If not, the buyer would have the option to seek different representation without being locked into a lengthy commitment. Unfortunately, when I requested a modification, Andrew provided reasons not to change the agreement rather than accommodating my concerns or meaningfully discussing alternatives.

I was also disappointed with the level of advocacy during the critical stages before closing. My independent inspection occurred only three days before the homeowner orientation, leaving limited time for the builder to address deficiencies. During the walkthrough, previously documented defects had to be identified again, and the process felt rushed. Although Andrew assisted with marking concerns during the orientation, I expected stronger advocacy regarding unresolved repairs, proper documentation, and protecting my interests before accepting ownership.

What makes this experience particularly frustrating is the substantial real estate commission associated with the transaction. Given the limited number of properties toured, his absence during the independent inspection, and the amount of research, coordination, and advocacy I personally handled, I genuinely question whether the services provided justified the brokerage compensation.

I also wish there had been a more transparent discussion about negotiating buyer-agent compensation and exploring whether alternative arrangements could have provided additional value through purchase-price negotiations, seller concessions, or closing-cost assistance, where permitted. I understand these outcomes are not guaranteed, particularly with new construction, but I expected my agent to explain the available options and actively explore opportunities to benefit me financially.

While the commission was seller-paid, I recognize that real estate transaction costs are part of the overall economics of purchasing a home. I would have appreciated greater transparency about how the compensation was negotiated and whether other arrangements were possible.

I understand that a real estate agent cannot control a builder’s workmanship, force repairs, or guarantee favorable negotiations. However, proactive representation, transparency, negotiation, and protecting the buyer’s interests are fundamental reasons for hiring a real estate professional.

Ultimately, the transaction closed successfully, but I did not consistently feel supported or adequately represented. Much of the process felt like I was doing the work of advocating for myself while still relying on professional representation.

I strongly encourage prospective buyers, especially first-time homebuyers, to carefully negotiate the duration of their buyer representation agreement, understand the commission structure, establish clear expectations for agent involvement, and ensure their agent will actively participate in inspections, walkthroughs, and negotiations.

A buyer’s agent should provide meaningful value beyond facilitating a transaction. Unfortunately, based on my experience, the level of service and advocacy did not justify my expectations of the representation or the substantial commission involved.

Zillow Verified

My wife and I selected Andrew as our Realtor and he didn’t disappoint us! From start to finish, he is one of the most honest and professional realtors that we’ve ever met. Exceptionally knowledgeable, compassionate, and will always represent his clients with class and promptness. Select Andrew as your Realtor and you want be disappointed.

Zillow Verified

Mr. Finney has been an amazing agent from start to finish. Always responsive and friendly, his youtube channel has shared insights and tips that were entertaining before I was even looking for a house, and all around he has been a great guy.

What really sets Mr. Finney apart from other agents is he was always going the extra mile. Dude is a huge nerd when it comes to research data and information and would openly share any knowledge I was curious about. I was traveling through most the process and would just send him my flight times and he would make him self available when I was in a layover or after hours. I cant think of anything "negative" to say besides he isn't afraid to cut you off if your over stressing. a simple "We are already taking care of it, I already took pictures, I already made phone calls. is there anything extra you need me to do?" Personally I respected this a lot because the man knows what he's doing.

Zillow Verified

Definitely ????? stars Andrew Finney is definitely the best in my book. I would highly recommend Andrew Finney to my friends and family, as a first time home buyer he never left any questions unanswered and always responded promptly. If you're looking for a good agent Andrew is the man to call.

Zillow Verified

Andrew is a he best. He was really professional he explains everything in detail and really good person. He was really honest, and patient. Thanks for everything Andrew ??

Zillow Verified