The Pratt Group

Arik was so easy to work with! We looked at a house together and made an offer within a day! Arik is courteous, honest, and a pleasure to work with! He is also a pleasure to play with!

Source: Zillow

I had a great experience working with Arik at the Delano Group! He is professional, knowledgeable, and genuinely cares about helping his clients. He was always responsive, answered every question thoroughly, and made the entire process feel smooth and stress-free. His attention to detail and dedication really set him apart. If you’re looking for a trustworthy real estate agent who will go above and beyond, I highly recommend Arik at the Delano Group!

Source: Zillow

Selling a home through a probate estate is one of the more emotionally and logistically complex situations you can face in real estate, and Brandi Pratt and her team handled every bit of it with grace, expertise, and genuine care. Her team's exceptional service was especially appreciated as I do not live in the area. Brandi was responsive, patient, and truly listened. The team never made me feel rushed or like I was asking too many questions. They took the time to understand the nuances of our situation and walked me through each step of the selling and probate process with clarity and compassion. Whenever I needed something, they were there quickly and without making it feel like a burden. The home I was selling was challenging because even though it is in a great community, the home itself is relatively unremarkable to anyone who doesn't have an emotional connection to it, like I do. Brandi has so much expertise in the area and I really relied on her for guidance, and we were ultimately successful because of her. I can't recommend Brandi, Evalyn, and the rest of the team highly enough. They are simply exceptional and I will be referring them to anyone looking for a home in the desert.

Source: Zillow

Brandi and her team were amazing through the entire process. From finding homes without being overbearing to advising on the good and not so good of homes during tours, Brandi was very helpful! For a first-time homebuyer, I couldn't have asked for a better experience. All the questions asked she answered or got the answers to quickly. Her negotiating was on point, she knows so many in the area and has so much experience to get you where you want to be. Always quick to respond and available and even helpful well after the purchase. They aren't just realtors; they know the value of being supportive throughout your homebuying and homeownership times.

Source: Zillow

I had a very frustrating experience with Brandi Pratt while trying to sell my home in Palm Desert. My house was on the market for six months, and during that time, I received NO offers and very little activity. This felt like a complete waste of my time and money, and I ended up losing a significant amount because of her handling of the sale.

What frustrated me most was the lack of respect for my time and money. Communication with her was also terrible; once she completed her work with me, she became unresponsive to any questions I had. I felt completely abandoned during a crucial time in the selling process.

I cannot recommend Brandi or her team. If you're looking to sell your home and want a professional who respects your time and provides effective communication, I strongly advise looking elsewhere. You deserve better than the experience I had.

Source: Zillow