I had not purchased a home in 18 years. I found a house on Zillow that I wanted to see and called Donna, not knowing her from any of the myriad of agents that are out there. We then looked at numerous houses before finding the one that was just right for me. Donna is professional, very conscientious, honest and easy to communicate with. She was always quick to return a phone call, e-mail or text. Donna is well versed in the current real estate market and was an excellent negotiator. I would (and have) recommended Donna to friends and families. You can tell she takes pride in her job. To be honest, I don't normally write reviews but I do read them. I felt that I had to share my very positive experience with others. Vancouver, Washington

FYI, this review is going to be very thorough and detailed as Donna Roberts deserves this--Donna's diligence and work effort was flawless. It all started when I was looking on Zillow and found a house at 9pm. I happened to click her name as well as others as they were the agents listed for more information regarding the property. Within minutes I received a call from Donna. I was caught off guard because no one works that late--except Donna Roberts (lol). She immediately responded to my request and I knew she was the agent I wanted to work with. (I did not get answers from the other agents until the following couple days, which by then the market was hot and the houses were probably gone by the time they would answer). After contacting Donna, my wife and I immediately had questions and concerns about how to look for a house and where to begin. She kindly handed us her business folder with loads of information and she elaborated on several key points for first time home buyers.

My wife and I were very pleased with Donna Roberts as our real estate representative. She listened well to what we wanted, was extremely helpful in the search process, brought a number of excellent resources to the table, and was amazing in negotiations. Donna was seamless in excellent customer service from start to finish. We would give her the best possible recommendation!

Donna and Group provided a professional and boutique approach to a seamless Home selling experience. Great canvassing with up-to-date Web technology. Updates were at least once a week.

Donna helped me sell a house we inherited in Vancouver. I have little local market knowledge but she provided me with a great market overview which helped me to price the house correctly and get a cash offer in 2 days on the market. Additionally she was always there with answers to any questions I had about the process and her response time was fantastic. She told me she’d be there to help and 100% lived up to that promise. I couldn’t have been happier with her service and would recommend her to anyone looking to sell or buy a house.

Our experience with Donna, from start to finish, could not have been more pleasant. She had handled the sale of our neighbor’s house a few years earlier with a glowing review by the seller. She was our first choice based on his experience. Donna started working with us over a year prior to the listing date as we were building a house elsewhere and experienced one delay after another. Her recommendations to prepare our house for the market during the initial consultation were specific and spot on. She gave us excellent referrals to help us go through the process as efficiently as possible. Donna was very professional and accommodating during the construction period of our new home. She kept us advised of optimum periods to list the house but never pressured us to list earlier than when we were ready, which was very much appreciated. The photographer and stager she used were excellent! Her marketing brought in 11 offers (all at full list price or better) after only 2.5 days market time.

Donna and her team were fabulous to work with. From day 1 Donna was on top of my home search and made the process fun and painless. Once I found a home I liked and made an offer, Donna and her team were extremely helpful navigating the negotiations, inspection and finalization of the close. I would highly recommend Donna and her team; their expertise, hard work and customer service are second to none.

Donna played a major role in us getting our house in Washougal, WA and selling our Vancouver, WA house for over asking price (with 10 offers!). Washougal is a market where homes get listed and receive multiple offers on the same day. Donna had previously worked with the selling agent, and her reputation & expertise came into play as they accepted our offer over another offer that was $25K more than ours. We will be referring all of our friends & family to use Donna.

Donna Robert's helped me find our first home in Washington years ago. We had a great experience then and we're lucky enough to find Jessie, with the Donna Robert's Group while looking for our recent home purchase. She acted quickly in a hot market and got us the information we needed. As we had moved out of state, she was able to tour the home for us, take detailed pictures and describe everything in great detail. She made sure everything was in place when we returned to Washington. We toured the home, signed the papers, and now have a home we love!

Donna Roberts has personally handled multiple home sales and purchases for us. Her knowledge of real estate and market trends is tremendous! Donna’s guidance in presale home showing ideas, along with perfect pricing, led us to multiple offers over the asking price in just a few days. The Donna Roberts Group is a formidable team to have working for you and with you to maximize your money with a sale, and help guide you to that perfect new home.