Ronell Rimes

Ronell helped us buy our first home on the beach. She’s incredibly knowledgeable about the local area which helped us make our decision easy. Due to Ronell’s easy manner and her knowledge, we asked her to help us sell a property. Once again, she used her expertise to sell our property. Her negotiation skills helped us a great deal. Ronell is a great agent whom we trusted with our investments.

Source: Zillow

My wife and I had the most negative real estate experience you could imagine with Ronell Rimes and Scott Ericsson, the broker/owner of Century 21 in Surf City NC when we purchased our beach house several years ago.
Ronell and her broker were dishonest and did not attempt to represent our best interests as their clients (signed a brokerage agreement with them before they would even show any property)
We were already under binding contract to purchase our house, Ronell presented us a "updated" plat survey to sign that needed to be part of the contact. She made it seem like it was no issue at all. What she never told us that this new survey actually decreased the width of our property lines, and basically deemed our property to be unbuildable The property was already under construction and about half way through to completion when we signed the binding agreement. The survey was sent to us well after the contracts were executed by all parties. The property we were under contract to purchase was also represented by the Century 21 Brokerage , it was being sold by the same investment group that they were also representing/listing for sale the adjacent lot next to us that was not large enough to meet building requirements, with the property that was taken from our lot and reassigned to their investors lot, the investors lot became large enough to build (our property was now built on an otherwise un buildable lot. Ronell nor Scott ever represented our best interests in this transaction, they only looked out for the best interest of themselves and their sellers/investors. We did not figure this all out for several more years when our contractor went to pull a permit to build a pool on our property ( We had told Ronell we had always intended to add a pool), we were denied and told that our house was on an un buildable lot. We went back through our paperwork and presented to the board for town of N, Topsail Beach, we were informed that the form that Ronell had presented to us to sign as a necessary part of the contract actually changed our lot from being buildable to un buildable. Ronell and her broker lied to us, avoided us, provided an incorrect legal description of the property which cost us a lot of time and money.
It is hard to believe that both Ronell and Scott still practice and hold active real estate license in NC.
Romel was a nice person at first, but it went down hill quickly, she is by far the worst real estate agent we have ever experenced. If you are looking for an agent to represent your best interests , Ronell and Century21 Surf City are NOT the agents for you.

Source: Zillow

Ronell went beyond the call with our real estate search. Job transfer was the reason for the move and she was extremely helpful in giving us plenty of options before we made our decision/ purchase.

Source: Zillow