There’s a level of comfort and ease he brings while still maintaining professionalism. He keeps it real and is truly there to help you find your home, however long it takes. He never pushed me to put in an offer I wasn’t comfortable with. When I did put in an offer, I never had to worry about it - Tony and his team were always on top of things. He communicates with the selling agent and gathers additional information to guide me on my offer. He was always spot-on with his estimated market value/comps on the homes I put offers on.

Tony continues to help me with my post-purchase needs, answering questions, offering referrals, and providing suggestions for renovations. I never thought of him as just my real estate agent. He became my trusted source for anything related to home ownership and beyond. He is truly one-of-a-kind and will continue to refer him to anyone I know who needs assistance with buying/selling their home!

Mr. Tony Ngai is an outstanding real estate agent. He genuinely cares about his clients for their best interest, strives for best results, and provides exceptional post-sale assistance. We are blessed to have Tony as our buyer agent.

Tony is exceptionally patient. Over a course of 15 months with weekly house tours, he never pushed us for making offers. Instead, he stressed to us repeatedly the importance of finding a house to our satisfaction. His attitude brought so much comfort to us through the lengthy process.

Tony is a very effective advisor. He always based on our interests and preference to select what houses to show us although our preference changed quite a bit over the time and were inconsistent at times. At every house tour, he educated us what were the important aspects to examine and what were less important. For some houses that had foundational problems or alterations likely without permissions.

Tony provides his service beyond and above our wildest expectation.

Tony is the best realtor I had ever met in the Bay Area. He is helpful, prompt, and responsive at all time. I could reach him by email, message and phone easily, and he always replied to me without delay. In addition, he is professional and informational. Each time we went house tours, he always examined the houses carefully and evaluated them critically with his knowledge. These enabled us to lock in our dream house with more confidence and efficiency.
Tony had an excellent skill in biding strategies. Each time before I put offers, he always provided the pricing guidance, and then I could estimate the resale values of these houses. Furthermore, He changed his bidding strategies dynamically based on the information he had gathered about this house and guided me to make the best offer. This made me acquire this dream house with a lower price than I expected in this crazy real estate market.

We worked with Tony for our 1st home purchase. I remember meeting him 1st time when we just started looking for houses and were visiting out 1st ever house. Now I feel we were fortunate that Zillow/management assigned Tony to show us that house, and we got introduced to each other. We selected him as our buyer's agent because of his welcoming nature, friendliness and knowledge about the real estate especially SF bay area & suburban. Due to hot 2021 housing market, our house search took around 6 mos. But during this search Tony was our guiding force, he was always with us with his property suggestions, guidance and advices. He was very quick and responsive whenever we texted/email him or asked him to show us any property that gets listed. Now I am happy that we found the house we were searching for. Tony is still there with us closing all small details/documents and even arranging our move out/move in. I am glad to say that Tony is not just our buyer's agent, he has become our friend

Tony is a referral from our loan agent, and we are extremely lucky to have Tony as our realtor.

As we are first time home buyers, we have lots of questions, and Tony is always there to answer, and go as detailed as he can to our heart's content. Tony knows the bay area inside out, everytime we come up with a house we found, he recited the schools and nearby neighborhood from his memory. If he had been to the house before, he even remembered all the pros and cons about it. It's just unreal.

Unlike other realtors we met, Tony is not just caring about "what's your budget", he asks us what's the most important factor for our home. Only with that, we could list criteria and narrow down from hundreds of listings. Tony guided us through more than 60 listings and arranged 25 tours; The good stuff doesn't end after we were in contract, Tony personally checked the house a few times, took photos for us and made sure everything is in good shape.