Having Tony as our agent has been the best decision for our home buying process. We chose Tony initially because we saw a previous comment describing him as more like your friend than an agent, which we also ended up finding the same about Tony.

When we first met Tony, Tony didn't push tons of listings blindly for us to view. Instead, he hand-picked homes with different characters for us to see. During each tours, Tony would spend extra time with us to teach us a variety of knowledge!

Tony would make recommendations very carefully based on our preferences and always provides his honest opinions. Tony showed extra patience to help us navigate through the difficult times.

In the end, we finally got the home we wanted after almost a year's search. Looking back this journey, Tony is more like our friend that happens to be a real-state expert that you can always rely on, and he is always just a text away!

Tony has helped me with a home purchase in the past, and is a wonderful agent. So, it was a no-brainer to ask him to help with the sale of a home. He takes the time to listen to your needs and even backstory of why we're selling so that we can plan the best and most realistic sales plan that we're comfortable with. Tony was always positive, gave guidance to designs yet not being so pushy to update every corners.

When it came time for our open house, he is on-site doing his magic! He is definitely 100% there to answer any questions quickly and thoroughly. Not only did Tony score us multiple offers for us to choose from, he reviewed in detail what each offer meant and any pros/cons to accepting a particular offer over another. I really experience a partnership with Tony in the entire home-sale process. This is exactly what you need. Not someone who just wants a quick sale and call it a day. You want someone like Tony, who's there every step of the process and is always available

We’re a young family with a toddler and we have been looking for our perfect home for a long time. Tony is very knowledgeable, quick, and polite. He frequently sent us great matches for what we were looking for. He would accompany us to see the places and, since he is so experienced, he would point out subtle things that we would have missed but were important for our decision process. He’s a wonderful person who really wants to help people and is very resourceful. He was patient with us and never pushed us to buy something we were not ready for. Once we found the right home, he turned into a fierce strategist and got us the place with a great strong offer. I still can’t believe he was able to convince the sellers to sell it to us, and we got a great deal! Another huge perk about Tony is his ability to work with people, especially our lender, especially considering we are first-time buyers.

We consider ourselves extremely lucky to have Tony as our Realtor!

Tony Ngai was extremely efficient with running the process to sell our home, and we really appreciate his consistency and his patience working with us despite our rushed decisions and busy schedule. He managed to put our home to the market during the time we were out on vacation, and by the time we returned, the home was already sold despite our absences. Tony was always available and made sure our selling process went as smoothly as possible, which I am extremely thankful for. I would definitely recommend Tony Ngai to anyone who wants to sell their homes.

To summarize our experience so far with Tony in one line: “He is amazing.”.

We have met several agents before Tony, but soon we noticed he is the one, one of the kind. He is reliable, expert in almost everything you ask him about house hunting and everything around it. He lives up to his words. A great guiding hand.

One of Tony’s strengths is his communication skill. He is very good at reassuring worrisome buyers, but also good at negotiating for the property. He is gentle and soft when needed, but very assertive and gets his will through when it’s time for negotiation without being offensive, in a very sophisticated manner.

Now Tony is coordinating repair of our new home, cleaning and moving. He is like a project leader with many good trustworthy contacts. We really appreciate him being so accessible, he is very quick to respond you almost wonder if he has a bot to answer for him.

There’s a level of comfort and ease he brings while still maintaining professionalism. He keeps it real and is truly there to help you find your home, however long it takes. He never pushed me to put in an offer I wasn’t comfortable with. When I did put in an offer, I never had to worry about it - Tony and his team were always on top of things. He communicates with the selling agent and gathers additional information to guide me on my offer. He was always spot-on with his estimated market value/comps on the homes I put offers on.

Tony continues to help me with my post-purchase needs, answering questions, offering referrals, and providing suggestions for renovations. I never thought of him as just my real estate agent. He became my trusted source for anything related to home ownership and beyond. He is truly one-of-a-kind and will continue to refer him to anyone I know who needs assistance with buying/selling their home!

Mr. Tony Ngai is an outstanding real estate agent. He genuinely cares about his clients for their best interest, strives for best results, and provides exceptional post-sale assistance. We are blessed to have Tony as our buyer agent.

Tony is exceptionally patient. Over a course of 15 months with weekly house tours, he never pushed us for making offers. Instead, he stressed to us repeatedly the importance of finding a house to our satisfaction. His attitude brought so much comfort to us through the lengthy process.

Tony is a very effective advisor. He always based on our interests and preference to select what houses to show us although our preference changed quite a bit over the time and were inconsistent at times. At every house tour, he educated us what were the important aspects to examine and what were less important. For some houses that had foundational problems or alterations likely without permissions.

Tony provides his service beyond and above our wildest expectation.

Tony is the best realtor I had ever met in the Bay Area. He is helpful, prompt, and responsive at all time. I could reach him by email, message and phone easily, and he always replied to me without delay. In addition, he is professional and informational. Each time we went house tours, he always examined the houses carefully and evaluated them critically with his knowledge. These enabled us to lock in our dream house with more confidence and efficiency.
Tony had an excellent skill in biding strategies. Each time before I put offers, he always provided the pricing guidance, and then I could estimate the resale values of these houses. Furthermore, He changed his bidding strategies dynamically based on the information he had gathered about this house and guided me to make the best offer. This made me acquire this dream house with a lower price than I expected in this crazy real estate market.

We worked with Tony for our 1st home purchase. I remember meeting him 1st time when we just started looking for houses and were visiting out 1st ever house. Now I feel we were fortunate that Zillow/management assigned Tony to show us that house, and we got introduced to each other. We selected him as our buyer's agent because of his welcoming nature, friendliness and knowledge about the real estate especially SF bay area & suburban. Due to hot 2021 housing market, our house search took around 6 mos. But during this search Tony was our guiding force, he was always with us with his property suggestions, guidance and advices. He was very quick and responsive whenever we texted/email him or asked him to show us any property that gets listed. Now I am happy that we found the house we were searching for. Tony is still there with us closing all small details/documents and even arranging our move out/move in. I am glad to say that Tony is not just our buyer's agent, he has become our friend

Tony is a referral from our loan agent, and we are extremely lucky to have Tony as our realtor.

As we are first time home buyers, we have lots of questions, and Tony is always there to answer, and go as detailed as he can to our heart's content. Tony knows the bay area inside out, everytime we come up with a house we found, he recited the schools and nearby neighborhood from his memory. If he had been to the house before, he even remembered all the pros and cons about it. It's just unreal.

Unlike other realtors we met, Tony is not just caring about "what's your budget", he asks us what's the most important factor for our home. Only with that, we could list criteria and narrow down from hundreds of listings. Tony guided us through more than 60 listings and arranged 25 tours; The good stuff doesn't end after we were in contract, Tony personally checked the house a few times, took photos for us and made sure everything is in good shape.

I will echo all the positive attributes that have been said about Tony. As a first time home buyer in the Bay Area, I needed someone that had the knowledge and expertise in this very competitive market. Tony shined, his impressive expertise and strategy stood out in helping us find our home. From the very beginning, Tony was transparent with what to expect throughout the journey. He was able to answer and explain every question, situation and encounter we had and made sure that we were comfortable with the process. Another real highlight, Tony has a real extensive knowledge base of the local area we were interested in. He genuinely put in his two cents of the pros and cons and really focused on what we the client were looking for, this really stood out to us. I can confidently recommend Tony to any one that is in the market for a home, especially if you are first time home buyer! Thank you Tony, till next time!

We can't speak highly enough of our experience with Tony. He knows the bay area housing market inside out. We were in two minds deciding to sell our house, but he convinced us it was the right time. He made suggestions of what we improvements we should make to the house before putting it on the market. He personally got his handy man to take care of some of the smaller fixes in the house. All throughout the negotiations and closing he has been there helping us navigate. He also brought in a designer to help stage our home, which helped make it more appealing to a larger group of potential buyers. Tony brought in a fabulous photographer and videographer to showcase our home online, which created more foot traffic and brought in serious buyers. We received 20+ offers, thanks in large part to Tony’s incredible work in staging and marketing skills. We feel we have a trustworthy agent, as well as a friend!