Kim Heng

Alex and Kim made selling our Redwood City home incredibly smooth. Their knowledge of the Bay Area market was impressive— they gave us smart guidance on timing, pricing, and which repairs / touch-ups were actually worth doing. What stood out most was how responsive and resourceful they were. They quickly connected us with great vendors for everything we needed, including some last-minute repairs, and were always easy to reach when we had questions. Deciding to sell your home can feel daunting, but we felt confident and supported throughout the entire process. Highly recommend!

Source: Google

When selling my house recently, Kim and Alex have made smart, strategic suggestions for preparing the property, including landscaping improvements and staging ideas for a combined bedroom/office etc., which clearly highlighted the home’s potential. Alex closely followed all preparation process which made it smooth and on schedule. They are open to concerns and feedback of all parties. Highly recommend them!

Source: Google

As a first-time homebuyer, I had an excellent experience with Kim Heng and Alex Seroff. Both are extremely well qualified, experienced, and friendly - and they functioned really well together as a team. Thanks also to assistant Vanessa for well-organized and friendly communications to keep us on track throughout the process. We received great advice, were steered away from problematic properties, and confidently and successfully guided through the Bay Area bidding process when we found the house we really wanted. Thanks to Kim's persistence and skill, we were able to win a bid in our top-choice location that we had thought out of reach when we started our search. Kim is extremely generous with her advice and connections and has a fantastic personality. It showed even in small details like when she unsolicitedly lent us her own measuring tape when she saw we had forgot to bring ours and would need one after meeting her. I highly recommend anyone else to check out the Heng Seroff Group.

Source: Zillow

I am extremely satisfied with Kim and Alex's work as my selling agents. Their collaborative approach resulted in an exceptional outcome. Kim and Alex expertly guided me through the entire home preparation and selling process. Throughout the process, Kim and Alex consistently demonstrated extraordinary communication and professionalism. They patiently addressed all my questions and concerns, providing clear explanations and valuable insights. They consistently prioritized my needs and allowed me ample time to make informed decisions without any pressure. Several times they sensed I was uncertain or anxious about selling. Alex and Kim scheduled calls to clearly listen to my concerns. Kim was great on these calls. She had an amazing sense of my concern and asked questions to better understand the situation, then she and Alex would provide examples & options for me to consider. I enthusiastically recommend Kim and Alex to anyone considering selling or buying a home.

Source: Google

Kim and Alex have represented me on several transactions, both as a buyer and a seller. They know the market very well, represent their clients in the best way possible, are supportive and professional and always get the job done. I highly recommend working with them.

Source: Google