In the beginning I wavered a couple times in my initial strategy for finding my home and then later turning it into an investment property. She recognized my scatteredness and initiated a positive, frank conversation about our effectiveness as a team to find me what I’m looking for. She showed maturity and poise that comes from her many years of experience. Once I found my future home and we placed an offer, she was prompt in sending me the documents that I needed to sign. She did a good job setting expectations and timelines for me to complete my papework so that we could stay on track with my desired closing date. Any one of the complex little pieces of the puzzle could have gone wrong, but not one did. She helped me navigate my first MLS home purchase with ease. I will be calling Heather again in the future for my home buying/selling needs and I hope you consider allowing her to help you too.

I have sold several homes and worked with several real estate agents, Heather Pennell is the best one I have had the pleasure to work with. Heather developed and designed a great selling sheet and terrific marketing material.
After the open house we had offers over our asking price. With Heather being on top of every step we were able to close in 3-4 weeks.
Heather made this an enjoyable experience!

Heather went above and beyond what one would expect from an agent. She was ready, willing and flexible while we were in the indecisive stage. She investigated and researched every whim. She definitely had her “roller skates on” as me as a client. Friendly, witty, flexible, professional and very knowledgeable. I could not recommend her enough.

After 4 weekends straight of visits to Jacksonville from Georgia, Heather went after the final house with the ferocity and tenacity of a pitbull, grabbing on and not letting go, until we had our offer accepted and all our paperwork done, completed and signed. She then went above and beyond the call of duty for a real estate agent and had a very nice surprise for us on our first day at our house with a welcome sign, bow on the door, presents for the kids and us as well. It was so very nice to have our first realtor and first real friend in Jacksonville. You know it must not be too bad experience when your 3 year old kids want to go and look at new homes. She made it fun for all of us. We very much appreciate her and what she provided, a perfect house for our family.