Betsy Heller

Betsy did such an incredible job in helping us buy our home. Daily communication with her, prompt responses, her market knowledge and professionalism made our experience a breeze. She genuinely had our best interest at heart and truly cared about us as clients. Couldn’t recommend Betsy highly enough.

Zillow Verified

Betsy Heller was a huge help when my husband and I were looking g for our first home together. She helped us find home that met our know criteria and things we didn’t even know we were looking for! She kept us greatly informed throughout the entire process about what to expect and how things were going g with potential sellers. Daily communication with her was great and I. The end she found us the perfect home. Thank you so much Betsy!

Zillow Verified

I typically don’t leave reviews, but this experience left a lasting impression not because I’m still upset, but because it revealed so much about how some people treat others when they think there’s nothing to gain.

When I was in my early twenties, my roommate and I were in a tight spot. Our lease had ended and we needed to find a new place quickly. Betsy was the renter’s agent for a unit we were genuinely excited about. She told us the unit was available ASAP and that we were the only people who had submitted an application. At first she was warm, responsive, and helpful. She answered questions, walked us through the space, and encouraged us to apply. We pulled everything together quickly, submitted all the paperwork, paid the application fee ($225) and she told us she’d be in touch asap.

We were good applicants with stable income and excellent credit and according to her, we were the only applicants. She told us we would hear back either by the end of the day or the following day, so when Betsy went silent, we were simply confused. We did everything right and expected at least basic communication in return.

She never followed up. I sent her emails, voice messages and text messages, all of which she ignored. No update, no acknowledgment, just silence. Out of desperation, we called from another number to try to reach her. She picked up, my roommate asked about the property again and she said “Ugh, is this Stephanie?” and hung up on my roommate. After that, she was completely unreachable.

What became clear and what’s stuck with me is that Betsy treated us like we stopped mattering the moment she no longer saw us as useful. Her kindness disappeared the second she decided we didn’t offer her anything in return. It wasn’t just unprofessional, it was revealing. She had no issue wasting our time, ghosting us without a word, and treating us with open disrespect when we tried to follow up.

We were respectful, communicative, and serious applicants. But we were young. And looking back, it felt like she didn’t think we deserved even the basic courtesy of a response. That kind of behavior may not leave a paper trail, but it says everything about someone’s character.

Now, as a property owner myself, I know this industry is about far more than just closing deals. Most of these agents can sell a house, but it takes integrity, respect, and genuine care to truly represent clients. Betsy lacks all of that. Her behavior showed a complete disregard for people’s time and dignity. Based on my experience, I would never trust her as a listing agent, buyer’s agent, or rental representative. Because at the end of the day, how you treat people is everything and she is absolutely not the kind of professional anyone should work with.

Zillow Verified

Betsy went above and beyond in helping our family find and purchase our first home! We had a prior unsuccessful experience with a different agent and were left wondering if we could ever find a home. Betsy was referred to us and she was a life saver. Importantly she got to know us and what is important to our family to guide us to our perfect home. Her due diligence was beyond great and she identified issues in homes that we would have never known about. She saved us time, money, and are forever grateful to her and the team.

Zillow Verified

Betsy Heller did an amazing job helping our family of four find our new home. She help us purchase a beautiful condo in vista CA and I’m very pleased how the whole deal went. her and her team are wondering in taking care of everything and communicating with us in every step of the way. I have know Betsy for many years before and I knew she was the right person and realtor to help us find our new home. As first time buyers we had no experience in this, so she I was beyond happy we had her by our side.

Zillow Verified